Share eDesk Accounts at ease
Effortlessly share eDesk Basic and eDesk Professional accounts
Unlock the power of collaboration with eDesk's subscription packages, making your accounts shareable across devices! Enjoy seamless access for multiple users without the risk of exposing your account credentials or passwords. Whether you're on a team or managing customer support, eDesk ensures that everyone can stay connected and productive. Experience the convenience of sharing your eDesk account today and maximize your efficiency!

What is eDesk?
eDesk is a customer service solution tailored for eCommerce enterprises. It consolidates tickets and order information from multiple sales channels into one platform, enhancing the efficiency of customer support. By offering features like AI-driven chatbots, intelligent inboxes, and connections to various marketplaces, direct-to-consumer platforms, communication tools, and management & automation systems, eDesk aids in optimizing support processes. This ultimately fosters customer loyalty and facilitates business growth.
Sharing An eDesk Account in 5 Common Methods:
Invite Users via eDesk Team Feature (Official Way)
Utilize the built-in team feature to invite users to your shared account, ensuring everyone has access without compromising security.
Sharing eDesk Login Credentials (Not Recommended)
While not recommended, sharing login credentials can be a quick way to share a premium account. Ensure trust among users to avoid misuse.
Same IP for Group Share
Ensure all users in a group share access the account from the same IP address to maintain consistent access and avoid potential flags.
Remote Desktop Approach for Sharing eDesk
Use remote desktop software to allow others to access your eDesk account securely, maintaining control over the session.
DICloak (Share One or Multiple eDesk Accounts)
DICloak offers a secure way to share one or multiple eDesk accounts, an antidetect browser for safe and anonymous access.
1. Set Up DICloak
Sign up a DICloak account and install the DICloak app.
2. Create a Profile and Log in to eDesk Account
In DICloak, create a new profile for eDesk and customize the fingerprint if needed, though default settings usually work fine.
3. Set Roles & Permissions
Set up member groups with specific permissions. Once defined, they apply to all users in the group, keeping your eDesk account sharing secure and organized.
4. Add your Team Member
Go to Members and create the Internal Member. Make sure to select the correct member group and profile group.
5. Share the Profile with Your Member
After creating the member, share their login details so they can access the DICloak account and start using the shared eDesk profile seamlessly.
Share Restrictions on eDesk accounts
User Limit for Each Paid Plan
The user limits for eDesk's paid plans vary by package. Typically, the basic plan allows up to 3 users, while the standard plan accommodates up to 10 users. The premium plan supports 20 users, and the enterprise plan can include unlimited users. The user count is crucial as it determines the number of team members who can access the platform simultaneously, impacting collaboration and response times.
Device Limit for Each Paid Plan
Device limits for eDesk's paid plans are generally flexible, allowing users to log in from multiple devices. However, the basic plan may restrict simultaneous logins to one device, while higher-tier plans permit multiple devices with no strict limits. This flexibility enhances user experience by allowing team members to switch devices easily, ensuring they can access eDesk from anywhere without interruption.
Using DICloak to Share eDesk Accounts without Limitation
DICloak can optimize account sharing by bypassing user and device limitations. It allows multiple users to access a single eDesk account without logging in and out, thus maintaining a seamless experience across devices. By masking the number of users and devices accessing the account, DICloak ensures that usage limitations do not hinder productivity or collaboration. This tool can be particularly beneficial for teams or groups who need to share resources efficiently, ensuring that all members have access to the necessary tools without the constraints of individual plan limitations.
Price
Account type | Cost | Explain |
---|---|---|
Subscription Packages | Varies | eDesk provides subscription packages to suit any budget. Save 20% with annual billing. |
FAQ from eDesk Account Share

How can I share my eDesk account?
Can I access my eDesk account on multiple devices?
What happens if I share my eDesk account credentials?
Is it safe to share my eDesk account using DICloak?
Is it convenient to share my eDesk account using DICloak?
Will sharing my eDesk account with DICloak expose my password?
Smarter Sharing Starts with DICloak — Secure, Simple, Affordable