Last updated : May 7, 2024
This Refund Agreement is a valid contract between DICloak (including and not limited to the DICloak Client) and you in relation to refunds for purchases of DICloak software and services. By stamping, clicking on the web page to confirm or choosing to accept this Refund Agreement in an alternative way, including but not limited to not clicking to confirm this Refund Agreement but actually purchasing and using the DICloak Services, you have reached an agreement with DICloak and agreed to accept the entire agreed content of this Refund Agreement.
You are hereby reminded of the following terms and conditions:1. In accordance with the Law of the People's Republic of China on the Protection of Consumer Rights and Interests, Interim Measures for Seven-day Unconditional Return of Online Purchased Goods and other relevant laws and regulations, you acknowledge and accept that the goods provided by DICloak are computer software-based services, and that no refunds can be made once you have confirmed the purchase of paid packages or customized services.
2. You should fully understand the functions and application scenarios of DICloak before you purchase and pay for the services.
3. After the trial, you are entitled to choose the services and packages related to DICloak software according to your own demands, and you can also choose customized services. After you purchase and pay for DICloak software and services offline or online or in other ways confirmed by both parties, you will have the corresponding authorities to enjoy DICloak software services, and DICloak will provide the corresponding authorities on account access, configure the environment, set the number of users and provide other services for you according to your demands.
4. You have a duty of reasonable review and care, and can choose the DICloak software services and packages etc. that suit your demands. The services provided by DICloak include free of charge (free forever), monthly or annual charge, charge according to customized needs and etc. where the specific services and charging methods are subject to the information released officially by DICloak. DICloak may modify and change the rates of charge and methods of charging services according to actual needs.
5. If you have any questions or dissatisfaction with any order, please contact online customer service first or send an email to business@dicloak.com.
