EN

✅ SOLUCIONADO !! [ FRAUDE en FACEBOOK ]!! COBRO POR PUBLICIDAD FANTASMA

#Social Media Marketing
2025-12-26 18:068 min read

Content Introduction
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This video provides a quick guide on reporting unrecognized charges to your Facebook account. It outlines the steps to navigate to the Pages Manager, access your settings, and find the Page Help Inbox. The video also explains the importance of collecting evidence of the charges in question, such as screenshots or photos, and filling out a specific form to report the issue. Additionally, it highlights the need to be clear about the problem and the details surrounding the unauthorized charges. The speaker shares a personal experience of receiving support from Facebook after submitting a report, encouraging viewers to follow the steps mentioned for prompt resolution of similar issues.

Key Information

  • The video provides a quick tutorial on how to report an unauthorized charge to an account.
  • It outlines the steps to access the Pages manager, navigate to Settings, and find the Page Help Inbox.
  • The user is instructed to identify the specific charge that is unrecognized and select options that lead to reporting it.
  • The process includes filling out a form with details about the charge and providing evidence such as screenshots.
  • The tutorial concludes with a recommendation to be specific in reports and mentions that Facebook will follow up with users regarding their inquiries.

Timeline Analysis

Content Keywords

Reporting Charge Process

This video explains the quick process for reporting a charge made to your account that you do not recognize. It provides step-by-step guidance on navigating through account settings to submit a report effectively.

Page Help Inbox

The video details how to access the Page Help Inbox to find previously submitted reports to Facebook. If no reports have been submitted, the section will appear blank.

Facebook Business Page

The role of a Facebook Business Page in handling payments and reporting issues is highlighted. It gives users a direct way to manage payments and charges.

Unauthorized Charge

Instructions are provided for selecting 'Unauthorized Charge' or 'Other' options related to reports, and the necessity to fill out a form stating the issue clearly with specific details such as the charge amount.

Evidence Submission

Users are advised to gather evidence, such as screenshots from their devices, to support their claim regarding unrecognized charges. These can be presented to the Facebook team for resolution.

Charge Investigation

The video emphasizes the importance of providing detailed descriptions about charges, including possible business relations connected to the payments, to facilitate Facebook's investigation into the matter.

Related questions&answers

What is the process for reporting a charge I don't recognize?

You need to go to your Pages manager, choose the appropriate page, navigate to the settings section, then access the Page Help Inbox to submit a report for the charge you don't recognize.

How do I find the Page Help Inbox?

In the settings menu on the left, look for Page Help Inbox. Once you're in this section, you'll see a list of reports if you've previously submitted any; if not, it will appear completely blank.

What should I do if I see an unauthorized charge?

Scroll down in the Payment Help section to find the option labeled 'Unauthorized Charge' or 'Other.' If you do see this option, select it and follow the prompts to submit your report.

Do I need to provide evidence for the charge?

Yes, you should provide evidence such as screenshots from your phone or computer that show the unauthorized charge. This evidence will help Facebook understand your situation better.

How long does it take to get a response after submitting a report?

After you submit your report, you may have to wait for Facebook to contact you, which can sometimes happen on the same day.

What information do I need to include in my report?

Include specific details like the charge amount, any descriptions that appear on the payment, and any other relevant information to help Facebook investigate your concern.

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