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Have you ever opened X (formerly Twitter) only to find it's not working? You're not alone. Many users around the world recently experienced a major X outage that left them unable to tweet, check their feeds, or access direct messages. This article will help you understand what happened during the recent X outage, how to determine if X is down or if it's your connection, and what steps you can take to solve common issues. We'll also introduce a helpful tool for managing multiple Twitter accounts efficiently.
On May 22-23, 2025, X experienced a significant global service disruption that affected thousands of users worldwide. The outage began around 11:30 pm IST on May 22, with problems intensifying steadily and peaking by 1:16 am IST on May 23.
According to tracking service Downdetector, nearly 6,000 global users flagged problems during the peak of the outage. Of these reports, 57% faced app-related difficulties, while 38% struggled with the website. Another 5% cited server connection errors.
After nearly eight hours of user complaints, X's engineering team finally confirmed the issue through a platform post:
"X is aware some of our users are experiencing performance issues on the platform today. We are experiencing a data center outage and the team is actively working to remediate the issue."
This data center failure affected users differently across regions. While countries like the US, Canada, Peru, France, the UK, Malaysia, and Germany reported persistent issues, the impact in India was relatively contained. At its peak, Downdetector India logged only 266 user complaints.
Many users experienced frustrating problems during the outage:
One user expressed their frustration: "Twitter is still broken. Xbox down. WWE Slam trade dealers require an organ for specific wrestlers. Tonight is cooked."
Another commented: "OMG??? Where do we even go when twitter is down? Everybody is coming to twitter always. It works on browser but this is stupid like they should pay me and I will fix it."
When you can't log into Twitter or access your feed, it's important to determine whether the problem is with X itself or with your connection. Here are several reliable methods to help you diagnose the issue:
One of the quickest ways to determine if X is down is to try accessing it on different devices. If you can't open X on your phone but it works fine on your laptop, the issue is likely with your phone app. However, if all your devices show the same problem, it could be either your network or X itself.
Try accessing other social media platforms or websites. If Facebook, Instagram, and news websites load normally but X doesn't, the problem is likely with X. If nothing works properly, your internet connection might be the culprit.
Downdetector.com is a valuable resource during potential outages. It collects user reports of website and app issues in real-time. A sudden spike in reported problems usually indicates a widespread outage. During the recent X outage, Downdetector showed over 5,800 reports at the peak.
Check the comments section to see if others are experiencing similar issues to yours. Pay attention to the geographical distribution of reports to see if the problem affects your region.
When Twitter DMs down or other features aren't working, check X's Engineering account (@XEng) for status updates. You can also visit X's developer platform status page for system status information.
Unfortunately, X lacks a dedicated public status dashboard, so information during outages may be limited. During the recent outage, the only official update came from the Engineering team's post about the data center failure.
If you suspect your connection might be the issue, try switching between Wi-Fi and mobile data. If X works on mobile data but not on Wi-Fi, your home network might be experiencing problems. You can also try connecting to a different Wi-Fi network or using a proxy to see if the issue is regional.
When X is experiencing issues or you're having trouble accessing your account, here are some practical solutions:
Direct messages are often affected during X outages. During the recent outage, many users reported seeing blank DM inboxes with "Cannot retrieve messages" errors. If you're experiencing DM issues:
For social media managers, marketers, or anyone handling multiple X accounts, outages can be particularly frustrating. DICloak offers a solution that makes managing multiple X (Twitter) accounts more efficient and secure, even during platform disruptions.
DICloak is an antidetect browser specifically designed for managing multiple social media accounts. Here's how it can help you:
DICloak creates separate browser profiles with unique digital fingerprints for each account. This prevents account linking and reduces the risk of mass suspensions during X's periodic security sweeps. By maintaining distinct browser environments, DICloak keeps your accounts isolated from each other, protecting them from being flagged for suspicious multi-account activity.
With DICloak, you can manage dozens of X accounts from a single interface without switching devices. This saves valuable time, especially during outages when you need to check the status of multiple accounts quickly. You can easily switch between different X accounts with just a few clicks and organize accounts by purpose, client, or category for better workflow.
DICloak allows you to access multiple X accounts simultaneously without browser conflicts. Its RPA (Robotic Process Automation) features can automate repetitive tasks across accounts, reducing working hours by up to 120% according to DICloak's statistics. This lets you focus on content creation and engagement rather than account management logistics.
During regional outages, DICloak can help you bypass IP-based restrictions that might limit access. You can create and manage accounts from different geographical locations, maintaining consistent access even during regional disruptions. This is particularly valuable for businesses that need to maintain their social media presence regardless of platform issues.
According to testimonials on DICloak's website, users have found significant value in the platform:
"Ever since I started using DICloak, I've stopped worrying about stuff like account suspensions. Its powerful anti-detect feature really keeps my accounts safe," says Sarah Smith, a social media specialist.
Emily Davis, an e-commerce operator, shares: "I no longer need multiple devices to juggle my accounts—DICloak allows me to run dozens of them smoothly with just one browser window."
Project manager Lucy Anderson adds: "I can create separate browser profiles to register different accounts, so I no longer need to worry about account bans!"
X (Twitter) outages, like the recent data center failure in May 2025, are frustrating but usually temporary. By understanding how to determine whether X is down or if it's your connection, you can save time and reduce frustration during these disruptions.
Remember to check multiple devices, test other websites, consult Downdetector, and check X's official channels before assuming the platform is down. When X is actually experiencing an outage, patience is key—most issues are resolved within hours.
For those managing multiple X accounts, tools like DICloak can provide added security and efficiency, making it easier to navigate platform disruptions while maintaining your social media presence.
The next time you find yourself wondering "Is Twitter down?" or "Why can't I log into Twitter?", you'll have the knowledge and tools to quickly diagnose the problem and find the most appropriate solution.