EN
Selling on eBay can be a lucrative venture, but it comes with its own set of challenges. With over 12 years of experience in the eBay marketplace, I have successfully maintained a clean account without any warnings or strikes. Additionally, I have assisted over 700 individuals in creating new eBay accounts without facing bans. Understanding the factors that can trigger account bans is crucial for new sellers.
One of the most critical aspects of maintaining a safe eBay account is consistency in the devices and Wi-Fi networks used. After creating an account, it is essential to use the same device—whether it’s a mobile phone or laptop—for at least 30 days. Switching devices or using different Wi-Fi networks, even if you are in the same location, can trigger eBay's algorithms and potentially lead to account bans. Therefore, stick to the same device and Wi-Fi connection during this initial period.
If your account has been banned, it is advisable to create a new account using a different device and Wi-Fi connection. eBay tracks cookies and IP addresses, so using the same device or network linked to a previous ban increases the risk of getting banned again. To ensure your new account remains safe, consider using mobile data instead of Wi-Fi if your previous account was linked to a problematic network.
When creating an eBay account, having valid proof of identity and address is essential. Although eBay may not request these documents immediately, they will verify them if your account gets banned. Ensure that your name, date of birth, and address match exactly with your proof of ID and address documents, such as a driving license or bank statement. This alignment is crucial for maintaining a secure account.
New eBay accounts should refrain from selling items for at least 21 days. Many new sellers make the mistake of listing multiple items immediately, especially through drop shipping software, which can trigger eBay's algorithms. Instead, it is advisable to buy small, inexpensive items to build feedback as a buyer. This approach helps establish credibility without raising any red flags.
When you do start listing items, focus on selling used items from your home rather than new or branded products. Listing generic used items minimizes the risk of eBay questioning your account. Aim to sell three to five used items before considering new listings. Once you have established a track record of sales, you can gradually increase your inventory.
For the first two to three months, it is crucial to follow the guidelines mentioned above to ensure your account remains in good standing. After this period, if you have adhered to these practices, the likelihood of your account being banned decreases significantly. However, if your account does get banned despite following the rules, it is important to contact eBay directly for assistance.
If your account gets banned, do not seek help from third-party services or individuals claiming to restore your account. Instead, contact eBay directly through the 'Contact Us' section on their website. Be prepared to answer questions about your selling intentions and the items you wish to list. Emphasize that you are looking to sell personal items you already own, which can help in justifying your account's purpose.
Q: What are the key factors to consider when starting to sell on eBay?
A: Consistency in devices and Wi-Fi networks, proof of identity and address, and understanding initial selling restrictions are crucial.
Q: How long should I use the same device and Wi-Fi after creating my eBay account?
A: You should use the same device and Wi-Fi connection for at least 30 days to avoid triggering eBay's algorithms.
Q: What should I do if my previous eBay account was banned?
A: Create a new account using a different device and Wi-Fi connection, and consider using mobile data instead of Wi-Fi.
Q: Is proof of identity and address necessary when creating an eBay account?
A: Yes, having valid proof of identity and address is essential, as eBay will verify these if your account gets banned.
Q: How long should new eBay accounts wait before selling items?
A: New accounts should refrain from selling items for at least 21 days to avoid raising red flags.
Q: What type of items should I list first on my new eBay account?
A: Focus on selling used items from your home rather than new or branded products to minimize risk.
Q: What should I do to ensure long-term safety for my eBay account?
A: Follow the guidelines for the first two to three months to maintain good standing and reduce the likelihood of bans.
Q: What steps should I take if my eBay account gets banned?
A: Contact eBay directly through their 'Contact Us' section and be prepared to explain your selling intentions.