Share Kayako Accounts at ease
Effortlessly share Kayako Essential and Kayako Enterprise accounts
Make your Kayako Essential or Enterprise account shareable across devices, enabling seamless collaboration without the risk of exposing your account credentials or passwords. With Kayako, you can effortlessly manage customer support while ensuring that your sensitive information remains secure. Start sharing your Kayako accounts today and enhance your team's productivity!
What is Kayako?
Kayako is an AI-driven customer support and help desk platform aimed at automating repetitive support tickets. This automation enables support agents to concentrate on more valuable tasks, thereby enhancing overall efficiency. The platform includes functionalities such as a shared inbox, ticketing software, and an internal help desk. Additionally, it supports integrations with existing systems, including Zendesk and Freshdesk, ensuring seamless operation within current workflows.
Sharing An Kayako Account in 5 Common Methods:
Invite Users via Kayako Team Feature (Official Way)
Utilize the built-in team feature to invite users to your shared account, ensuring everyone has access without compromising security.
Sharing Kayako Login Credentials (Not Recommended)
While not recommended, sharing login credentials can be a quick way to share a premium account, but it poses security risks.
Same IP for Group Share
Ensure all users in a group share access the account from the same IP to avoid triggering security alerts.
Remote Desktop Approach for Sharing Kayako
Use remote desktop software to allow others to access your Kayako account without sharing login details directly.
DICloak (Share One or Multiple Kayako Accounts)
DICloak can help manage multiple shared accounts by masking user activities, ensuring privacy and security.
1. Set Up DICloak
Sign up a DICloak account and install the DICloak app.
2. Create a Profile and Log in to Kayako Account
In DICloak, create a new profile for Kayako and customize the fingerprint if needed, though default settings usually work fine.
3. Set Roles & Permissions
Set up member groups with specific permissions. Once defined, they apply to all users in the group, keeping your Kayako account sharing secure and organized.
4. Add your Team Member
Go to Members and create the Internal Member. Make sure to select the correct member group and profile group.
5. Share the Profile with Your Member
After creating the member, share their login details so they can access the DICloak account and start using the shared Kayako profile seamlessly.
Share Restrictions on Kayako accounts
User Limit Summary
The Essential plan allows up to 5 users, which is suitable for small teams needing basic support functionalities. The Enterprise plan supports an unlimited number of users, making it ideal for larger organizations that require extensive collaboration and support capabilities. The user count directly impacts the plan's functionality, as more users can handle a higher volume of tickets and customer interactions.
Device Limit Summary
Both the Essential and Enterprise plans do not specify a limit on the number of devices per user. This means users can log in from multiple devices, enhancing flexibility and accessibility. However, if many users log in simultaneously from different devices, it may affect performance and response times, especially in the Essential plan with its limited user count.
Using DICloak to Share Kayako Accounts without Limitation
DICloak can help users bypass the limitations of individual plans by enabling account sharing without breaching terms of service. It allows multiple users to access a single account securely, optimizing resource use and reducing costs. By managing simultaneous logins and device switching, DICloak ensures a smooth user experience, making it an ideal solution for teams or families looking to maximize their Kayako subscription benefits without upgrading to more expensive plans.
Price
| Account type | Cost | Explain |
|---|---|---|
| ESSENTIAL | Everything you need to kickstart your automated ticket resolutions. | |
| ENTERPRISE | Unlock the full power of Kayako. All enterprise features and functionality. |
FAQ from Kayako Account Share
How can I share my Kayako account?
Can I access my Kayako account on multiple devices?
What happens if I share my Kayako account credentials?
Is it safe to share my Kayako account using DICloak?
Is it convenient to share my Kayako account using DICloak?
Will sharing my Kayako account with DICloak expose my password?
Smarter Sharing Starts with DICloak — Secure, Simple, Affordable
