Share Canny Accounts at ease
Effortlessly share Canny Core, Canny Pro, and Canny Business accounts
Share your Canny account seamlessly with the Free, Core, Pro, or Business plans, enabling multiple users to access feedback across devices without ever exposing account credentials or passwords. Enjoy the flexibility of collaboration while keeping your data secure. Whether you're using the Free plan with 25 tracked users or the Business plan with over 5,000 tracked users, Canny makes it easy to gather insights without compromising security. Start sharing your Canny accounts today!

What is Canny?
Canny is a software tool for managing customer feedback, aimed at assisting businesses in gathering, analyzing, and organizing feature requests. This enables companies to gain insights into customer needs and effectively prioritize their product development plans. Key features include AI-driven feedback management, methods for collecting and analyzing feedback, planning product roadmaps, and sharing updates with stakeholders.
Sharing An Canny Account in 5 Common Methods:
Invite Users via Canny Team Feature (Official Way)
Utilize the built-in team feature to invite users to your shared account, ensuring everyone has access without compromising security.
Sharing Canny Login Credentials (Not Recommended)
While not recommended, sharing login credentials can be a quick way to share a premium account, but it poses security risks.
Same IP for Group Share
Ensure all users in a group share access the account from the same IP to avoid triggering security alerts.
Remote Desktop Approach for Sharing Canny
Use remote desktop software to allow others to access your Canny account without sharing login details directly.
DICloak (Share One or Multiple Canny Accounts)
DICloak can help manage multiple shared accounts by masking user activities, ensuring privacy and security.
1. Set Up DICloak
Sign up a DICloak account and install the DICloak app.
2. Create a Profile and Log in to Canny Account
In DICloak, create a new profile for Canny and customize the fingerprint if needed, though default settings usually work fine.
3. Set Roles & Permissions
Set up member groups with specific permissions. Once defined, they apply to all users in the group, keeping your Canny account sharing secure and organized.
4. Add your Team Member
Go to Members and create the Internal Member. Make sure to select the correct member group and profile group.
5. Share the Profile with Your Member
After creating the member, share their login details so they can access the DICloak account and start using the shared Canny profile seamlessly.
Share Restrictions on Canny accounts
User Limit Summary
The Free plan allows up to 25 tracked users, making it suitable for small teams or startups. The Core plan accommodates 100+ tracked users, ideal for growing businesses needing more feedback capacity. The Pro plan also supports 100+ tracked users, focusing on advanced features for larger teams. The Business plan significantly expands this limit to 5,000+ tracked users, catering to large organizations with extensive feedback needs.
Device Limit Summary
There are no specific device limits mentioned for any of the plans, which suggests that users can access their accounts from multiple devices. However, the absence of device restrictions could lead to simultaneous logins, potentially impacting user experience if multiple users access the same account concurrently. This flexibility allows for easy switching between devices without losing access.
Using DICloak to Share Canny Accounts without Limitation
DICloak offers a solution to the limitations of user and device restrictions by enabling secure account sharing without breaching terms of service. By masking user identities and managing access permissions, DICloak allows multiple users to utilize a single Canny account efficiently. This approach optimizes resource allocation and enhances collaboration, particularly for teams using the Free or Plus plans. DICloak's ability to streamline account sharing ensures that users can maximize the benefits of their subscription plans without encountering the typical constraints associated with user and device limits.
Price
Account type | Cost | Explain |
---|---|---|
Free | $0 / month | Get your feedback platform up and running for free. Includes 25 tracked users, unlimited posts, and automatic feedback capture. |
Core | Starts at $19 / month billed yearly | Scale your feedback platform to identify customer needs. Includes all Free features, plus 100+ tracked users, custom domains, and custom statuses. |
Pro | Starts at $79 / month billed yearly | Turn feedback into action with advanced reporting and workflows. Includes all Core features, plus 100+ tracked users, PM integrations, and advanced privacy. |
Business | Let's talk | More controls and customization for your unique organization. Includes all Pro features, plus 5,000+ tracked users, SSO integrations, and CRM integrations. |
FAQ from Canny Account Share

How can I share my Canny account?
Can I access my Canny account on multiple devices?
What happens if I share my Canny account credentials?
Is it safe to share my Canny account using DICloak?
Is it convenient to share my Canny account using DICloak?
Will sharing my Canny account with DICloak expose my password?
Smarter Sharing Starts with DICloak — Secure, Simple, Affordable