Detailed instructions to avoid account scans by Amazon

In recent times, Amazon account scans are happening with increasing frequency, especially for old and new accounts. A lot of sellers have faced situations where their accounts have been locked without prior notice from Amazon or for the opportunity to appeal. This makes many sellers feel confused and confused. However, if we understand the cause and do it properly, the risk of account scanning will be significantly reduced.

This article will share in detail the reasons why your account is being scanned by Amazon and the steps you need to take to protect your account effectively. Let's find out these important tips to avoid this risk!

Amazon Account Scanning: Causes and Processes

Amazon uses an automated system to scan and audit sellers' accounts, not through manual checks. This means that every account scan is based on algorithms and AI systems, not human judgment. So, when an account is scanned, it's not an accidental error but the result of some unusual signs that the system detects.

However, in some cases, if the system detects signs that could lead to a scan of the wrong account, Amazon may offer the opportunity to double-check through requesting a verification video or providing additional information. However, in many cases, Amazon will not give an opportunity to appeal and the account is locked immediately. This makes many sellers wonder about the transparency and fairness of the account verification process.

Nurturing a New Amazon Account: An Important Step to Avoid Scanning

One of the most effective ways to avoid account scanning is to "nurture" the account from the moment it is received. Whether you sign up for an account yourself or buy from a service provider, thorough preparation from the beginning will help your account avoid the risk of being locked. Here are some steps to take to effectively nurture your Amazon account:

Turn off unused markets: If you only plan to sell in a few specific countries, make sure that you turn off all irrelevant markets. For example, if you only want to sell in the US, close markets such as the UK, Japan or Europe. Amazon will sometimes automatically open these marketplaces, and you need to actively turn them off to avoid your account being linked to unnecessary regions.
Don't change your account information too quickly: When you receive a new account, avoid changing your password or security information too quickly. This can lead Amazon to suspect that the account is not yours. You should wait at least a month for your account and IP information to stabilize before you start changing slowly, about 7 to 10 days apart.
Link a single payment account: Make sure your Amazon account is linked to a single payment account, avoiding using multiple payment accounts or creating virtual accounts to pool funds. This will help your account avoid suspicion and reduce the risk of being scanned.
Check your payment policy: After you change your payment information, you'll need to check the status of your account again. If your account has a payment error or has a payment policy issue, we recommend that you don't take any sales-related action until the issue is resolved.
Publish only your products: When you first start selling on Amazon, only list your products and avoid selling products that are illegal or infringing. Make sure that every listing you create is legitimate and not related to potentially controversial products.
These steps will help Amazon identify you as a beginner seller, thereby minimizing the risk of account scanning.

Managing and Avoiding Accounts Being Linked to Other Accounts

A common problem that many sellers encounter is that their accounts are linked to other accounts, causing mass lockouts. Amazon allows a set of sales profiles that can be used for a variety of marketplaces, however if one account is locked, all linked accounts will also be affected.

To avoid this situation, you need to take the following steps:

Close unused markets: If you only sell in the US, make sure that markets such as the UK, Japan, or Europe are closed. Amazon sometimes automatically opens these marketplaces, so you need to keep an eye on them and turn them off if you don't intend to sell there.
Make sure your account isn't linked to another account: This can be done by avoiding sharing account information, addresses, phone numbers, or payment methods. If you have multiple accounts, make sure that each account has its own information and payment method.

Use the Amazon Account Protection Program

Amazon has an account protection program for sellers with stable activity and high scores. This program helps protect your account if it gets locked. To participate in the account protection program, you need to make sure that your account score is above 250 for 6 consecutive months and provide an emergency phone number so that Amazon can contact you.

The benefit of this program is that if your account is locked for some reason, Amazon will notify you in advance and provide the steps to take to appeal. At the same time, during the appeal process, your account will remain in normal operating status.

Regular Review and Update of Account Information

To keep your account stable, you need to regularly check and update your account information. Failure to double-check your billing information, contact information, or account policies can lead to problems that you don't anticipate.

Always check this information to avoid being locked out of your account for unnecessary reasons.

Contact your account manager if necessary

While many merchants are not satisfied with the services of a paid account manager, in the event that an account is scanned, account managers can help you request a video review opportunity and assist you with the appeal process. This can give you more opportunities to protect your account.

Protect Your Amazon Account With DICloak

In the context of the ever-evolving online selling environment, protecting your Amazon account has become an important priority. In addition to basic steps like managing your account, checking your information, and nurturing a new account, one powerful tool you can use to protect your account isDICloak.

DICloak is an anonymous browsing software that protects your IP address and prevents issues related to being detected by Amazon using a shared or insecure IP. This is a very useful tool, especially for sellers who use multiple Amazon accounts or when you need to maintain anonymity during online transactions.

1. Download and Install DICloak
First, you need to download and install the DICloak software on your device. DICloak is compatible with most popular browsers, making it easy to use without worrying about complicated configurations

2. Log in to Dicloak and create a profile

3. After creating a profile, filling in the information of the version, in the personal information section, you can choose the platform you want

4. After confirming and returning to the profile page, you can see the profile you just created

5. Click Open and start using

FAQs (Frequently Asked Questions)

Why is my account being scanned by Amazon for no apparent reason? Amazon uses automated systems to detect accounts that show signs of policy violations or risk risk. If your account is suspected of being involved in a violation (e.g., non-transparent operation, invalid payment information), the system will scan and block the account. Sometimes, you can request a video review or appeal, but this possibility isn't always available.
How to effectively nurture an Amazon account? To nurture your account, you need to avoid sudden changes in your account information, close unused markets, link a single payment account, and avoid pirated products. Taking these steps slowly and cautiously will help make your account more secure.
If I don't sell in international markets, do I need to close these markets? Yes, you should close all markets that do not have a sales plan. Even if you don't open those marketplaces, Amazon can automatically activate them, making your account potentially linked and at risk. You can close unused markets in your account settings.
Is Amazon's account protection program really effective? Amazon's account protection program is quite useful, especially if you have a stable business. If your account has a score above 250 in 6 months and has emergency contact information, you will be included in this program. If there is a problem, Amazon will notify you in advance and assist you in the appeal process.
Should I use a paid Amazon account management service? Paid account management services can help you in some emergency situations, such as when your account is scanned and you need to request a video review opportunity. However, be careful and consider the cost of the service, as the results are not always as expected.