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Top 6 Reasons eBay is Suspending Sellers Permanently (And how to AVOID this!)

#E-commerce
2025-03-25 11:197 min read

Content Introduction

In this video, Steve Raiken shares the top six reasons why sellers may have their eBay accounts banned or restricted. With nearly nine years of experience in reselling on eBay, he provides insights into common pitfalls that can lead to suspensions, including failure to maintain seller metrics, trying to evade fees, and infringing on brand rights. Raiken emphasizes the importance of adhering to eBay's policies to ensure account longevity and profitability. He illustrates real-life examples, including the story of a successful seller who got banned due to high-risk items. The video serves as a cautionary guide for eBay resellers, encouraging them to be careful with their listings and practices to avoid potential account issues.

Key Information

  • The video discusses the top six ways that sellers can get their accounts banned or suspended on eBay.
  • Steve Raiken, the presenter, shares insights from his nine years of selling experience on eBay.
  • The first reason for account suspension is failing to keep seller metrics in line, leading to poor ratings.
  • Sellers are advised to monitor seller dashboard ratings related to shipping times, returns, and negative feedback.
  • The second reason involves selling prohibited items or attempting to conduct transactions outside of eBay's system.
  • The third reason is violations of the Verified Rights Owner (VeRO) program by infringing on intellectual property rights.
  • The fourth reason pertains to not having documentation for high-risk items, like rare collectibles, which could lead to suspensions.
  • Steve encourages sellers to pay their fees on time to avoid account limitations.
  • The final cautionary point is about engaging in high-risk selling of items that could lead to account issues.
  • The overall message emphasizes the importance of understanding eBay's rules and taking necessary precautions in selling.

Timeline Analysis

Content Keywords

eBay Account Issues

The video discusses the top six ways sellers are getting their accounts banned, restricted, or suspended on eBay. The speaker, Steve Raiken, shares insights based on nearly nine years of selling experience on the platform.

Seller Metrics

Sellers must maintain good seller metrics in order to avoid account restrictions. This includes keeping track of shipping performance, return rates, and negative feedback which could impact their standing.

Vero Issues

The speaker highlights the importance of avoiding Vero (Verified Rights Owner) issues, which can lead to accounts being restricted due to infringement on intellectual property rights of businesses and brands.

Banned Items

It is crucial to refrain from selling banned or prohibited items on eBay, such as illegal paraphernalia, weapons, and counterfeit goods, as these can lead to swift account suspension.

Item Authenticity

Issues regarding item authenticity are discussed, particularly the need for sellers to provide proof of purchase and maintain legitimate invoices to avoid account complications.

Account Fees

Sellers must be aware of various fees associated with selling on eBay, including insertion fees and final value fees. Failing to pay these can result in account restrictions.

Related questions&answers

What are the top ways that sellers get banned or restricted on eBay?

Sellers often get banned or restricted due to failing to maintain seller metrics, selling prohibited items, violating intellectual property rights, avoiding fees, poor customer experiences, and lack of proper documentation.

How can I avoid getting my eBay account banned?

To avoid getting banned, keep your seller metrics in line, avoid selling prohibited or counterfeit items, provide excellent customer service, and pay all required fees promptly.

What is the significance of seller metrics on eBay?

Seller metrics are crucial as eBay uses them to evaluate your performance. Poor ratings in areas like shipping, item description accuracy, and customer feedback can lead to account restrictions.

What happens if I sell counterfeit items on eBay?

Selling counterfeit items can lead to immediate account suspension. eBay actively monitors listings for intellectual property violations, and brand owners can file complaints against sellers.

Why do I need to provide invoices for high-end items?

Invoices are necessary for high-end items to verify the authenticity of the products you are selling. If you cannot provide adequate proof of purchase, eBay may take your listing down.

What common mistakes do sellers make that lead to account suspension?

Common mistakes include failing to adhere to eBay's policies, selling banned items, not managing customer feedback effectively, and trying to cut costs by avoiding fees or by selling off-platform.

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