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How To Get Refund Facebook Ads Prepaid Balance

#Social Media Marketing
2025-12-18 18:317 min read

Content Introduction
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This tutorial guides you through the process of obtaining a refund for your Facebook ads prepaid balance. It begins by instructing users on how to set up a necessary browser extension to facilitate the refund request. The video provides step-by-step instructions on downloading and managing the extension within a Chrome browser, including enabling developer mode, dragging the downloaded extension, and following specific prompts to submit your refund request. Viewers are reminded to pause any running ads before submitting their requests, as refunds are typically processed within two to three business days and depend on individual circumstances. The tutorial ends by encouraging viewers to like, share, and subscribe for more informative content.

Key Information

  • The tutorial explains how to get a refund from your Facebook Ads Manager prepaid balance.
  • It includes step-by-step instructions starting with installing a helpful browser extension.
  • Users need to manage their Chrome extensions and enable developer mode to load the extension.
  • To request a refund, users must copy the user ID of their desired ad account and enter it into the extension.
  • Users will have to specify the desired refund amount and provide a simple description before submitting the request.
  • Refunds generally take about two to three business days to process, and payment decisions are made on a case-by-case basis.
  • If requesting a refund for a running ad, users must pause the ad before submission.

Timeline Analysis

Content Keywords

Facebook Refund Process

A step-by-step tutorial explaining how to get a refund from your Facebook Ads Manager's prepaid balance. It covers installing a necessary browser extension, submitting a refund request, and the expected time frame for refunds.

Browser Extension Installation

Instructions on how to install an extension in Chrome, including enabling developer mode, downloading the extension, and adding it to the browser toolbar.

Refund Request Submission

Details on how to submit a refund request within Facebook Ads Manager, including copying user ID, entering the refund amount, and writing a description for the request.

Refund Processing Details

Information about the refund processing time, which generally takes about two to three business days, and notes regarding requesting refunds for ads that are still running.

Related questions&answers

How do I request a refund from my Facebook Ads?

You can request a refund from your Facebook Ads by following a step-by-step tutorial that involves installing a helpful extension and submitting a refund request through the Ads Manager.

What do I need to install to begin the refund process?

You'll need to install a specific extension and ensure that your Chrome browser's developer mode is turned on before loading it.

Where can I download the extension needed for the refund?

The link to download the extension is provided below in the description of the tutorial.

What should I do if I have confidential information?

Never include confidential information such as Bank Account Details or passwords when submitting your refund request.

How long does it take for Facebook to process a refund?

Facebook usually processes refunds in about two to three business days, but each case is handled on a case-by-case basis.

What if my ad is still running when I request a refund?

If you are requesting a refund for an ad that is still running, you need to pause the ad before submitting your refund request.

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