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Fix Amazon Account SUSPENSION (24 Hours or Less!!!)

#E-commerce
2025-03-25 12:009 min read

Content Introduction

The video features Josh Hackett, CEO and founder of EHP Consulting Group, sharing his experience of getting his Amazon seller account reinstated within 24 hours after being suspended. He emphasizes the importance of having a solid appeal strategy, highlighting key steps that include gathering evidence and submitting concise, well-supported appeals. Hackett addresses common reasons for suspensions and offers tips on how to effectively communicate with Amazon's Seller Support. He also discusses the creation of 'stealth' accounts for sellers facing issues, illustrating the significance of accountability and thoroughness in the appeal process. The video concludes with a call for viewers to engage by commenting on their own experiences and considering professional help through EHP Consulting Group.

Key Information

  • Josh Hackett, CEO of ehp Consulting Group, discusses how he was suspended on Amazon and managed to get reinstated within 24 hours.
  • The video offers tips on selling on Amazon even after being suspended, including the importance of appealing decisions correctly.
  • He emphasizes the need for solid evidence and concise communication in appeals to Amazon.
  • Hackett suggests using ChatGPT to help craft effective appeals that are succinct and devoid of emotional language.
  • He recommends contacting Amazon directly for escalated cases and provides information on related appeal processes.
  • The video encourages viewers to subscribe for more tips and mentions the availability of consulting services for further assistance.

Timeline Analysis

Content Keywords

Amazon Suspension

The video discusses the process of getting an Amazon seller account reinstated after suspension, emphasizing the importance of a good appeal within 24 hours and sharing personal experiences of the speaker, Josh Hackett.

Reinstatement Process

Josh Hackett describes the steps taken to successfully reinstate a suspended Amazon account, including collecting evidence, submitting appeals, and effectively communicating with Amazon Seller Support.

Escalation Techniques

The video outlines techniques for escalating issues with Amazon, including the importance of having good evidence and the benefits of maintaining a relationship with Seller Support to facilitate quicker resolutions.

Stealth Accounts

Hackett discusses the concept of stealth accounts, which are secondary Amazon seller accounts that are not linked to a suspended main account, allowing users to continue selling on Amazon without interruption.

Account Health Management

The importance of actively managing account health on Amazon is highlighted, with tips on how to maintain good standings and ensure compliance with Amazon's policies.

Appeal Best Practices

Key best practices for writing effective appeals to Amazon are shared, such as being concise, providing necessary documentation in PDF format, and maintaining a formal tone.

EHP Consulting Group

The speaker introduces EHP Consulting Group, which offers services to help Amazon sellers manage their accounts and navigate the complexities of reinstatement and policy compliance.

Related questions&answers

What should I do if my Amazon seller account is suspended?

First, gather all necessary evidence and prepare a strong appeal. Make sure to address the root cause of the suspension and provide documentation that supports your case.

How can I expedite the reinstatement process for my Amazon account?

Submit your appeal promptly and contact Amazon Seller Support to request an escalation of your case. Establish a friendly rapport with the support representative to improve the chances of getting your appeal reviewed quickly.

Is it possible to sell on Amazon if my account is suspended?

Yes, you can still sell on Amazon by creating a stealth account, which should be separate from your suspended account. This involves following Amazon's guidelines to ensure you do not violate any policies.

What kind of documentation should I provide with my appeal?

Provide official documentation from your manufacturer, proof of product authenticity, and any evidence that disputes the claims made by Amazon regarding your account.

How long does it typically take to reinstate a suspended Amazon account?

It can vary greatly, but some sellers have reported getting reinstated within 24 hours if they submit a well-structured appeal and follow up with support.

What is a stealth account on Amazon?

A stealth account is a secondary Amazon Seller account that allows you to operate independently without linking it to your suspended account. It should be set up with different personal and business information.

Can I appeal multiple times if my initial appeal is denied?

Yes, you can appeal multiple times, but it is essential to change your approach based on the feedback from Amazon to improve your chances of success on subsequent appeals.

What are some common mistakes to avoid when appealing a suspension?

Avoid being overly emotional in your appeal, making it too lengthy, and failing to address the specific reasons for your account's suspension. Focus on being concise and fact-based.

Should I contact Amazon multiple times if I don't hear back?

It's advised to follow up politely if you don't receive a response. However, refrain from excessive contact, which might indicate desperation and negatively affect your appeal.

How can I prepare for potential future suspensions?

Maintain a high level of account health, keep accurate records of your inventory, and ensure compliance with Amazon's policies to minimize the risk of future suspensions.

What if I can’t resolve my account suspension on my own?

Consider seeking help from professionals or consultant groups that specialize in Amazon account reinstatement. They can provide guidance and support tailored to your specific situation.

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