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ChatGPT Global Outage: Was OpenAI Hacked? User-Chatbot Conversation reveals Details

#AI Tools
2025-06-13 21:237 min read

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On June 10th, 2025, OpenAI's chatbot ChatGPT experienced a widespread outage affecting users globally, particularly in India where 82% of the reported issues were related to the core functionality of ChatGPT. The disruptions began around 2:45 PM IST and were confirmed through Down Detector's outage tracking. The United States also reported issues, with OpenAI acknowledging elevated error rates and latency across multiple services including ChatGPT and its APIs. This outage was attributed to a server-side component failure, not to cyber attacks. OpenAI's engineers worked to mitigate the issues, identifying the faulty component and rolling out fixes. By early afternoon ET, many services started to stabilize and recover.

Key Information

  • On June 10, 2025, OpenAI's ChatGPT experienced a significant global outage affecting numerous users.
  • The outage began in India around 2:45 PM IST, with users having difficulty accessing the platform.
  • Data from Down Detector showed that 82% of complaints in India related to ChatGPT's core functionality, and an additional 14% were associated with the mobile application.
  • The outage affected not just India, but users in other regions, including the United States, where OpenAI acknowledged issues across various services.
  • OpenAI confirmed the outage was due to a server-side component failure that triggered cascading errors, rather than a cyber attack.
  • The root cause was identified as internal system issues, not related to DDoS attacks or hacking, and recovery efforts were underway by OpenAI engineers.
  • By early afternoon, services began to stabilize, with status pages reflecting a recovery progress.

Timeline Analysis

Content Keywords

OpenAI ChatGpt

On June 10th, 2025, OpenAI's AI chatbot, ChatGpt, experienced a significant global outage impacting users worldwide, with the primary issues reported related to core functionality.

Outage Tracking

Down Detector reported that the outage escalated in India shortly after 2:45 p.m. IST, affecting user access and overwhelmingly causing difficulties in functionality.

User Complaints

The majority of complaints (82%) during the outage were tied directly to ChatGpt's core functionality, while some users faced issues with the mobile application and API integration.

OpenAI Response

OpenAI confirmed the outage affecting multiple services including ChatGpt, APIs, and Sora, acknowledging elevated error rates and latency.

Root Cause

The root cause of the outage was identified as a serverside component failure, leading to cascading errors, and it was not a result of a cyber attack.

Recovery Efforts

OpenAI engineers identified the faulty component and began rolling out fixes, with many services starting to stabilize by early afternoon.

Related questions&answers

What happened on June 10th, 2025?

OpenAI's ChatGPT suffered a significant and widespread outage that impacted numerous users across the globe.

Where did the outage begin?

The disruption began to escalate in India shortly after 2:45 p.m. IST.

What percentage of users in India reported issues?

82% of the reported complaints in India were tied directly to problems with ChatGPT's core functionality.

How did OpenAI respond to the outage?

OpenAI acknowledged the disruption through its official status page, confirming that the company was experiencing issues across multiple services.

What was identified as the root cause of the outage?

The outage was caused by a serverside component failure that triggered cascading errors.

Were there any signs of a cyber attack?

No signs of hacking or cyber attacks were discovered; the problems were attributed to internal system issues.

When did services begin to recover?

By early afternoon ET, around 7 to 8:00 a.m. Eastern time, many services began stabilizing.

What services were affected by this outage?

The outage affected ChatGPT, its APIs, and Sora.

What did OpenAI's statement mention about user experiences?

OpenAI noted that some users were experiencing elevated error rates and latency.

What actions were taken to address the outage?

OpenAI engineers identified the faulty component and started rolling out fixes to stabilize the services.

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